Text copied to clipboard!
Title
Text copied to clipboard!General Account Manager
Description
Text copied to clipboard!
We are looking for a General Account Manager who can lead the management and growth of key client accounts. This role plays a critical part in driving company revenue and enhancing customer satisfaction. The General Account Manager is expected to deepen relationships with existing clients while identifying new business opportunities and providing strategic proposals.
In this position, you will collaborate with multiple departments to accurately understand client needs and deliver optimal solutions. Responsibilities also include contract negotiations, sales forecasting, KPI management, and other tasks aimed at improving overall business performance. Strong communication, analytical skills, and leadership are essential.
The ideal candidate will have extensive experience in sales or account management, a proven track record of managing complex projects, and leading teams. The ability to build trust with clients and form long-term partnerships is crucial.
This position is perfect for someone who wants to work in a dynamic and growth-oriented environment. Use your strategic thinking and execution skills to contribute to the company’s success.
Responsibilities
Text copied to clipboard!- Manage and maintain key client accounts
- Achieve sales targets and develop growth strategies
- Conduct regular meetings and build relationships with clients
- Handle contract negotiations and renewals
- Collaborate with internal teams to deliver solutions
- Analyze and report on market trends
- Identify new business opportunities
- Set KPIs and track performance
- Implement initiatives to improve customer satisfaction
- Manage risks and resolve issues
Requirements
Text copied to clipboard!- 5+ years of experience in sales or account management
- Excellent communication and negotiation skills
- Strategic thinking and analytical ability
- Ability to manage multiple projects simultaneously
- Experience working with cross-functional teams
- Familiarity with CRM tools (e.g., Salesforce)
- Business-level proficiency in Japanese and English
- Customer-oriented mindset
- Ability to perform under pressure
- Bachelor’s degree or higher
Potential interview questions
Text copied to clipboard!- What is the largest account you have managed?
- How did you achieve your sales targets?
- What have you done to build trust with clients?
- Tell us about your experience with CRM tools.
- How do you manage multiple projects at once?
- How did you overcome a difficult negotiation?
- Share a success story involving team collaboration.
- Do you have experience in market analysis?
- Have you conducted business communication in English?
- What do you think is the most important skill for this role?
